Cyanic AI builds and operates customer-service AI agents for businesses.
Business-specific AI assistants, built and run as a service.
Cyanic AI is a managed platform: we design each assistant around one business, connect it to that business's knowledge, and operate the messaging infrastructure it runs on. No general-purpose chatbots — every agent exists to serve one company's customers.
WhatsApp Business agents
We deploy and operate WhatsApp Business senders on behalf of our clients through the official WhatsApp Business Platform. Cyanic AI manages the numbers, infrastructure, and compliance; each agent answers for exactly one business.
Knowledge-grounded answers
Agents are connected to the client's own documents, website, and policies. Answers come from the business's verified knowledge base — not from the open internet — and say so when they don't know.
Monitored, with human handoff
Every conversation is quality-checked by an automated review layer, and anything outside the agent's scope is escalated to the client's human team. People stay in the loop by design.
From your knowledge to a working agent.
Ingest
We connect your documents, website, and operating knowledge into a private, per-client knowledge base.
Shape
Your agent gets a defined scope, voice, and guardrails — what it may answer, how it speaks, and when it must hand off to your team.
Operate
We run the agent on WhatsApp and web chat, monitor every conversation for quality, and keep the knowledge base current as your business changes.
How we operate.
- Cyanic AI is the operator of record for the WhatsApp Business accounts and phone numbers used by our clients' agents.
- Agents identify the business they represent and are limited to that business's customer-service scope.
- Client data is isolated per business and used only to serve that business's own customers.
- Conversations can always be escalated to a human at the client's team.
Talk to us.
Considering an AI agent for your business, or need to reach the operator of an agent you've spoken with?
hello@cyanic.ai